Housing Reservations Procedures
Hotel reservations are now open
More than 900 rooms have been reserved for attendees at the Grand Traverse Resort and other area hotels. Each hotel offers unique amenities and discounted rates, and many offer complimentary parking and free breakfast!
To reserve your hotel room in MTA’s Conference room block, you must first register as a Conference attendee. This allows registrants priority access to rooms, and prevents filling the most desired hotels with “just in case” bookings for individuals who later opt not to attend. Your Conference registration confirmation contains your personalized housing code allowing one room per code.
IMPORTANT: All registration and housing confirmations will come from MTA or our housing bureau, Grand Connection; any third-party emails or websites are fraudulent.
For the fastest service and the most up-to-date hotel availability, make your reservation online at: http://www.grandconnection.com/mta2023.
Here’s how it works:
Register for the Conference online or send in your completed Conference registration form via fax or mail.
Look for your confirmation email, which contains your personalized housing code. (Allow two to three business days after receipt for processing of faxed or mailed forms.)
Visit the housing reservations site and click on MTA Member (or Exhibitor/Sponsor, if booking as an MTA expo vendor). Then, enter your last name and personalized housing code to begin your reservation. You may also fax or mail the paper reservation form to the MTA Housing Bureau.
Note: Forms received without a housing code will NOT be processed. (See housing reservation form for additional instructions.)
NOTE: A three-night minimum stay is required at the Grand Traverse Resort & Spa.
Housing Confirmation
The MTA Housing Bureau will provide a confirmation of your hotel reservation. Those booking via MTA’s secure housing website will receive an instant confirmation; allow up to two weeks for faxed or mailed reservation forms. A complete mailing address, phone number and credit card to guarantee the room are required to process housing requests. Most hotels allow pre-payment by check; instructions will be provided on your hotel confirmation. Do NOT send checks to MTA or the Housing Bureau; checks must be sent directly to your confirmed hotel.
Housing Changes & Cancellations
All hotel cancellations and changes on or before April 12, 2023, must be made in writing by mail, fax or email to the MTA Housing Bureau or online at the housing website, (select the “Change Hotel” option). Confirmation of your revision(s) will be sent to you within one week. If you do not receive confirmation, call the MTA Housing Bureau at (616) 785-6027, ext. 34. After April 12, cancellations or changes should be made directly with your hotel. Cancellation policies vary; see your reservation confirmation for details. Late cancellations or early departures may result in penalties.
IMPORTANT: If you do not show up for the first night of your reservation, your entire reservation will be cancelled and you will be charged for one night’s room and tax.
REMEMBER: Make your reservations by March 27, 2023, to ensure availability and discounted rates
MTA is now accepting Suite Requests from sponsors, exhibitors and county chapter groups
MTA is now accepting suite reservations for the 2023 Annual Conference & Expo. Suites are available at the Grand Traverse Resort & Spa, our host hotel for this year’s event.
If your organization is interested in reserving a suite, please download the form here and return the completed version via email or via fax to 517-321-8908 (Attn: Kristin). Full details about each suite type can be found on the form.
Suites are reserved in the order the forms are received, so be sure to return your reservation form as soon as possible to ensure availability.